Covid - 19 Lockdown

Please note; any lessons we are forced to cancel due to the Covid-19 lockdown will be refunded as Account Credit to all users with lessons booked.

We understand these are difficult times for everyone and we wish to support our RFEC community as much as we can. If you have any questions, please do get in touch. Stay Safe!

EC Pro Payment and Refund Policy

All bookings must be made in advance and paid for in full at the time of booking to secure the session. Payment may be made by credit or debit card. There is no charge for paying by credit or debit card.

Wow Design Solutions Limited trading as EC Pro is unable to issue refunds and will only issue customer account credit in accordance with the refund and cancellation policy of the yard, school or Livery using the EC Pro system.

Customers may be able to access a refund by contacting the yard, school or Livery directly and the Merchant of record for all transactions is Ryders Farm Equestrian Centre, and they shall be liable for all refunds and chargebacks. If you are not happy with the complaints procedure of your riding school/livery yard you can contact to take further action.